If you’re not quite sure which size is right for you, refer to our size guides or information for each of our products. For any additional questions, contact us. We will ask your typical size so we can suggest the best size for you!

This is the most fun part, and we can totally help you do this!

There will be information on how to customize all of our pieces under each product, as every piece we offer is a little bit different!

If you're still unsure about this, please feel free to contact us and we will give you a hand!

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you as soon as possible. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For information about shipping go to our Shipping & Returns page.

Shipping Information

We use Canada Post or UPS for all Canadian orders.

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

Due to the customization of our products, we can't offer returns or exchanges.

Please refer to our Return & Exchanges page on the site for more details

Returns & Exchanges